Terms of use

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE


What's in these terms

These terms tell you the rules for using our website (https://www.transportforthenorth.com).


Who we are and how to contact us

Transportforthenorth.com is a site operated by Transport for the North. Our registered office at Level 6, Town Hall Extension, Lloyd Street, Manchester M2 5DB.

To contact us, please email info@transportforthenorth.com or call us at 0161 2440888.

If you are contacting us in relation to your rights under the Freedom of Information Act 2000 or the Environmental Information Regulations 2004, please contact foirequests@transportforthenorth.com. Please see our Privacy Policy for more information.

If you would like to make a complaint regarding the use of your personal data, please contact us via email at info@transportforthenorth.com. Please see our Privacy Policy for more information.


By using our site you accept these terms

By using our site, you confirm that you accept these terms of service and that you agree to comply with them. The website is available only to individuals who are at least 13 years old.

If you do not agree to these terms, you must not use our site.


There are other terms that may apply to you

These terms of service refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which explains how we collect, use and store your personal data.
  • Our Cookie Policy, which sets out information about the cookies on our site.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.


We may make changes to our site

We may update and change our site from time to time to reflect changes to our organisation, our users' needs and our organisational priorities.


We may suspend or withdraw our site

Access to publicly available areas of this site are made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.


Our site is only for users in the UK

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.


You must keep your account details safe

If you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of service.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@transportforthenorth.com.


How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it, except where clearly identified on any relevant materials. This includes our logos and branding. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

All content is available under the Open Government Licence v3.0, except where otherwise stated. For any intellectual property queries, please contact info@transportforthenorth.com.


No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):

  • Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard.

You shall not use, and we do not consent to the use of, our site, or any data published by, or contained in, or accessible via, our site or any services provided via, or in relation to, our site for the purposes of developing, training, fine-tuning or validating any AI system or model.

This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.


Rules about linking to our site

  • You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
  • You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
  • You must not establish a link to our site in any website that is not owned by you.
  • Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
  • We reserve the right to withdraw linking permission without notice.
  • If you wish to link to or make any use of content on our site other than that set out above, please contact info@transportforthenorth.com

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.


We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.


We are not responsible for viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.


You must not introduce viruses

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or any other equipment or network connected with our site. You must not interfere with, damage or disrupt any software used in the provision of our site or any equipment or network or software owned or used by any third party on which this site relies in any way. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


Our responsibility for loss or damage suffered by you

If you are an organisation:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    use of, or inability to use, our site; or
    use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
    loss of profits, sales, business, or revenue;
    business interruption;
    loss of anticipated savings;
    loss of business opportunity, goodwill or reputation; or
    any indirect or consequential loss or damage.
  • You agree to indemnify and hold harmless Transport for the North, their contractors, and licensors, and their respective directors, officers, employees and agents from and against any and all liabilities, losses, damages, costs, claims and expenses, including lawyers' fees, arising out of your use of this website, including but not limited to your violation of these Terms of Service.


If you are an individual user:

  • We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Termination

We may terminate your access to all or any part of the website at any time, with or without cause, with or without notice, effective immediately. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


How we may use your personal information

We will only use your personal information as set out in our privacy policy and cookie policy.


Which country's laws apply to a dispute

These terms of service, their subject matter and their formation, are governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction.